Problem Solving using Design Thinking Principles

Accurately Articulate, Model And Solve Problems Using Design Thinking!

This two-day interactive workshop enables you or your company’s workforce to understand, test, model and apply solutions to real world problems using the Design Thinking Methodology.

Learn how to envision, explain, clarify, and evaluate and PRESENT solutions to different case study scenarios involving information, organization and interaction. These skills include user research methods, visual and interaction design skills, for evaluating models, and skills for communicating solutions.

Course Duration: 2 Days (16 Hours)
Learning Methodology: Online / Face to Face, Highly Interactive and Facilitation based


Who Should Attend:

This course is for anyone who would like to gain understanding and appreciation of the concepts and application of Design Thinking in solving problems and challenges and how it helps individuals, projects and even organizations create fit for purpose solutions that has an impact.

Working Professionals
Key Executives



Critical (Left), Creative (Right, Divergent), Systems and Design Thinking

Process of Critical Thinking (To aid in Problem Solving and Decision Making)
Clarify what you need to know, what you already know
Drill deep into issues
Consider different perspectives
Weigh evidence and Test out different ideas
Integrate all ideas 

Mental Models and Perspectives. Identify Mental blocks. 

Creative Idea Generation techniques (Brainstorming, SCAMPER, Flowchart, Mind Maps, 6 Thinking Hats)
Systems Thinking approaches using Casual loop, Balancing loop and Reinforcing loop 

Prioritizing Problems and Focusing on Specific Problems

What is the real problem(s)? Write the Problem Statement:
Issues & Complications
Method Eg) DASIE 

5-Steps of Problem Solving and Decision Making:
Define (Situation) 
Analyse (Causes) – Cause and Effect (Ishikawa, Issue Trees), 5W1H, 5 Whys 
Select Solutions and Consider Financial, Technological and Infrastructural constraints (Force-Field, Weighted Criteria)
Execute (Implement) – Tools: PQR, CATWOE
Evaluate (Review and Revise)

Decision Making as a Group and Conflicts Management using Models
Brian Tuckman Model
William M Fox Model (9 Rules)
Stakeholder Analysis
Edward de Bono’s Six Thinking Hats
Game Finale



This workshop is facilitated by Kannan Chettiar, CEO of Avvanz, who has more than 24 years of corporate leadership and management experience in Asia, NA and EMEA. He is an award-winning technopreneur – Executive of the Year in Human Resources Technology. His technopreneurship through Avvanz ( has disrupted the entire employee lifecycle management system. As a result, Avvanz has won several accolades over the years. He often offers thought-provoking insights in mainstream newspapers, television shows and global conferences. He mentors several startups and aids them in digital transformation.
Kannan has delivered this workshop specifically in Asia, the UK, and the US to several Fortune 500 companies. In addition to being a mentor for startups and a thought leader who delivers speeches globally and offers expert opinions on TV and press media, Kannan is also an highly rated international trainer who has trained several global organizations (including SIA, Cisco, Airbus, Thales, Total Oil, Mercer, Thermo Fisher, Rehau, Roche, Jotun, TUV SUD, HP, HPE, Essilor, Peninsula, PON Asia, William Grant, Oriental Motors and Singapore government subsidized WSQ courses).
Other expert trainers in the team include Randy Sng, Vivian Chung.



Day 1 & 2: 9AM to 6PM

16 hours Synchronous (F2F or virtual) training + 1 hour assessment + 2 hours asynchronous e-learning on LearnGlobal


Avvanz can contextualise and customise this two-day workshop for your organization. Drop us a note at


Drop us a note at