Critical Skills For Digital Economy

Critical Skills For Digital Economy

Course Overview

An Express, 2 Day Intensive Entrepreneurial Workshop, Where You Will Have A Complete Business Template To Hit The Ground Running!

This program will help you understand, appreciate and implement how to continuously update critical skills that match rapid real-world challenges as a means to cope, contribute and seize the new opportunities that digital technologies are opening in many areas.

Industry 4.0 What is it? 

  • What are the dimensions:

  • Robots, Big Data, Additive Manufacturing, Augmented Reality, Cloud Computing, Cybersecurity, Internet of Things, System Integration, Simulation, Artificial Intelligence

  • Case Studies of organizations moving towards industry 4.0

  • Discussion – How can you get in line with industry 4.0?

Strategic Perspective to acquire Critical Skills

  • Strategy is not just for Senior Leadership Team. Why learn Strategy? What is Strategic Intent and Vision?

  • Case Study: Microsoft and the 5 barriers

  • Lack of sharing in timely manner

  • Not receptive to changes

  • More talk than action 

  • Mechanistic action and not being innovative

  • Too complacent with status quo

  • Developing strategic mindset through all levels of the organization

  • How to build Cognitive flexibility? 

Design Thinking

  • Critical (Left), Creative (Right), Systems and Design Thinking

  • Process of Innovative and Adaptive Thinking (To aid in Problem Solving and Decision Making)

  • Clarify what you need to know, what you already know

  • Drill deep into issues

  • Consider different perspectives

  • Weigh evidence and Test out different ideas

  • Integrate all ideas into existing systems, processes and products

  • Prioritizing Problems and Focusing on Specific Problems

  • Expect the Unexpected

Computational Thinking and Analytics

  • Prioritizing Problems and Focusing on Specific Problems

  • 6-Steps of Problem Solving and Decision Making:

  • Define (Situation) and Break problem into parts or steps (Decomposition) 

  • Analyse (Causes) and Recognize patterns or trends (Recognition and Abstraction)

  • Select Solutions and Consider Financial, Technological and Infrastructural constraints. (Algorithmic Thinking) 

  • Execute (Implement) 

  • Evaluate (Review and Revise)

  • Generalize patterns and trends into rules, principles or insights

  • Industry-level Tools for Data visualization – R, MOA, Hadoop 

Collaborating across boundaries and Disciplines

  • Geert Hofstede’s 4 cultural dimensions and impact on communication. Adapt communication to different personality profiles. 

  • Avoid conflicts Eg) Understand how others view criticism, feedback

  • Set clear standards Eg) Time-keeping despite different time zones and national holidays and a Code for Collaboration. 

  • Leverage Technology effectively like GoToMeeting, WhatsApp, TimeDoctor, Google Hangouts to enhance remote collaboration. Be mindful of “voice and tone language”. Emailing across cultures

  • Develop eco-system of multi-disciplinary Teams and spot trends and patterns

  • How to negotiate PRODUCTIVELY with the various stakeholders?

Building an Innovation Protocol

  • 6-Steps Innovation Protocol 

  • Reach across businesses for ideas (Ideation)

  • Engage Clients in products/solutions development

  • Look to disruptive technologies to foster innovation (Convergent and Divergent Thinking)

  • Learn from mistakes

  • Make innovation a management priority

  • Promote innovation Change

  • Be the Change and Create a Change

  • Kotter’s 8-Step Change

Media literacy

  • Persuasive communication in blogs, Social Media, Press

  • Persuasive communication in 5 settings: With Client, With Partners/Vendors, With subordinates, With another department/stakeholder and With Senior Management  (Heavy practice sessions)   

  • Develop content for multi-channel communications

  • Putting it all together

  • Game Project


Target Participants

2 Days (16 Hours)

Day 1 & 2: 9AM to 6PM

16 hours Synchronous (F2F or virtual) training

+ 1 hour assessment

+ 2 hours asynchronous e-learning on LearnGlobal

This course is for learners who want to acquire skills in emerging technologies. These skills will proactively help build not just the business acumen but the mindset shift necessary to proactively adapt quickly to changing circumstances in the evolving new economy

  • Business Graduates
  • Business startups
  • Working Professionals
  • Students
  • Managers
  • Key Executives


At The End Of The Course,

You Should Be Able To:

  • Be able to know the fundamental and critical skills of the digital economy,
  • Get familiarized with the nature and extent of the global digital economy today,
  • Evaluate the various challenges that the globalization of digital economy presents,
  • Gain awareness of the likely global implications of digital economy development in the future,
  • Create a framework for analyzing advancement in technological innovation in the global economy.

Master Trainer

This workshop is facilitated by Kannan Chettiar, CEO of Avvanz, who has more than 24 years of Corporate Leadership and Management experiences in Asia, NA and EMEA. He is an award-winning Technopreneur – Executive of the Year – Human Resources Technology. His technopreneurship through Avvanz ( has disrupted the entire Employee Lifecycle Management. As a result, Avvanz has won several awards including a Gold Medal.

Kannan has delivered this workshop in Asia, UK and US to several Fortune 500 companies. In addition to being a Mentor for startups and Thought Leader who delivers speeches globally and offers expert

 opinions on TV (news, documentaries and talk shows) and press media, Kannan is also an highly rated International Trainer who has trained several global organizations (including SIA, Cisco, Airbus, Thales, Total Oil, Mercer, Thermo Fisher, Rehau, Roche, Jotun, TUV SUD, HP, HPE, Essilor, Peninsula, PON Asia, William Grant, Oriental Motors and Singapore government subsidized WSQ courses).

Other Trainers in the Team: Randy Sng, Vivian Chung

Avvanz can contextualise and customise this two-day workshop for your organization. By the end of the two-day period, learners will have worked on a digital canvas strategy – actionable plan to drive the learners and the organization forward to thrive in Industry 4.0. Avvanz can offer consulting to execute the digitalization plan as well.


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Digital technology in daily life is fundamentally changing the way individuals access, process and execute knowledge. Nowadays, everyone is REQUIRED to  process complex information, think systematically and make qualified decisions using different forms of data and evidence. Download the e-brochure here to learn more.