There are several interviewing practices used by recruiters, hiring managers and other personnel involved in employee selection. The question is - which of the traditional selection techniques are still relevant in today’s world be it interviewing senior executives or millennials and Gen Y. Moreover, techniques successfully adopted in the West might not necessarily work in Asia.
Professional interviewing has become so complex that organizations have started to outsource this to Recruitment Process Outsourcing (RPO) companies. This is a form of Business Process Outsourcing (BPO) where an organization can transfer all or part of its recruitment process to an external service provider.
Some RPO companies adopt innovative interviewing techniques and conduct several rounds of interviews even for lower level positions. Airbnb interviews job seekers up to 15 times (Source: Sunday Times Singapore). Interviewees themselves attend workshops to gain interview tips and be able to ace interviews (and all sorts of interview questions) and so interviewers have to step up their game. Typical rigorous rounds can be in these forms:
These many rounds of interviewing definitely call for a huge time and effort investment. Special skills are required to conduct these interviews as well. Hence, outsourcing this crucial activity makes a lot of sense for organizations.
This article is written by Kannan Chettiar, Managing Director of Avvanz. Avvanz has 3 business pillars – Avvanz Hire (Recruitment Process Outsourcing and Comprehensive New Employee On-boarding), Avvanz Screen (including Psychometric Assessment and Background Screening) and Avvanz Develop. Kannan regularly trains organizations on how to structure interviews, right and complementing competency-based interview questions to ask in the various rounds, what interview skills are needed by interviewers, how to anticipate and counter the programmatic answers, how not to ask typical interview questions, how to handle phone or virtual interviews and eventually how to safeguard the company reputation. For more information on course outlines, drop us a note at firstname.lastname@example.org.
Kannan Chettiar was featured by Sunday Times Singapore in an article titled “Stiffer hiring checks to ensure right fit”. This article covered some of his unique interviewing methodologies. Click on Article